Frequently Asked Questions
   
 
  • Who will I communicate regarding my project progress?
        A project coordinator would be designated to serve as a communication bridge between you and the team working on your project. All the details about your web design project would be updated immediately in your login. You may login with: test2 (password: test2) to get an idea about account back end.
     
         
     
  • What if I need to make changes in text and pictures of my web site after it has been developed?
        All the changes in text, pictures are free after your web site has been developed and you have paid. However if the number of request for changes exceeds 5 requests per month, you would be charged a nominal price for that.
     
       
     
     
  • Where will the work on my project carried?
        All of the development is done in our offshore office, which is located in Asia . The benefit of high quality work at unbeatable rates is shifted to our clients. However, you will deal directly with your project coordinator whom is located in the United States .
     
       
     
  • What if I don't feel satisfied with 5As Solutions Web Design Service?
        If you don't feel satisfied, you can get complete refund of payment that you have made so far. However, once complete payment was made and project accepted by you, you can't claim a refund.
     
         
     
  • How much is this going to cost me?
        This question is unfortunately too broad to answer if your web site doesn't suit any of the packages on our web site. Every site will differ in size, nature, complexity etc so it will be determined on factors like these. In all cases, it's best to contact us with your requirements so we can best advise, based on your own particular requirements. You can get a custom web design quote by clicking here.
     
         
     
  • Does my business need a web site?
        Think of a web site as a combination of:
    . a business phone line
    . a yellow pages listing
    . a means of communicating with your existing customers
    . a means of attracting new customers
    . a member of your sales staff
    . a member of your marketing staff
    . a member of your administration staff
    . and heaps of other benefits.

    It's the way more and more people are finding or checking out vendors, whether they're restaurants, computer consultants, tree doctors, art galleries, accountants, or whatever. The more affluent someone is, the more likely they will use the web to shop for goods or services.
       
         
     
  • Is the quoted price all I have to pay for my web site to live?
        The quoted price includes everything, from design to maintenance. You only need to pay per month for the hosting service charges to keep your web site running. The hosting charges are on average $9.99 US dollars.
       
         
     
  • How many pages should I have or do I need?
        This really boils down to the message or information you want to convey effectively. The answer to this question lies with the nature of your site. It could range from 1 to more than 100 pages although each and every page must have a clear purpose. A typical product or service selling site should generally consist (as a minimum) of the following pages:
    . Home Page
    . Profile (who you are, what you are etc)
    . Main marketing page
    . FAQ (answers Frequently Asked Questions)
    . Pricing / services
    . Contact information
    . Feedback / order form

    If the number of pages on your web site exceeds 25, we generally recommend for you a dynamic web site. A dynamic website can generate pages by itself. Let's suppose your web site deals in Organization coaching lessons. You want to have one more lesson added.... with a dynamic web site you can add the new lesson yourself from the back end control panel.
       
         
     
  • I've seen free web page makers; why pay a web design service?
        Almost anyone can create a web site with software available today. However, the success of a site is dependant on methodical planning and a design that functions well and appeals visually to its intended audience. Software of this nature produce commonly used templates, so your site will lack flexibility and have the look of other common, software generated pages. Only a skilled, creative and an experienced web designer can create a tailored design for you, based on your own requirements. It's really a case of the level of professionalism you want to project to your audience and the effectiveness you want your site to achieve!
       
         
     
  • What domain name should I choose?
        This depends on how you are going to use it. If you are going to be telling people over the phone, choose one that is easy to say and spell out loud. Above all, we recommend one that is memorable and not confusing.
       
         
     
  • How long has 5As Solutions Web Design Service been in business?

        5As Solutions is a new web services firm. Though the company itself is new, the ownership and staff have many years of experience in IT and web design technologies. Our backend office have been designing websites for years and have done work for companies in just about every business market out there today.
       
         
     
  • Do you work with adult content?
        Sorry, we don't work on web sites containing adult material of any nature.
       
         
     
  • What if I have signed up with another Hosting service?
        If you go with 5As Solutions web design service, it is not mandatory to sign up with 5As Solutions Hosting. You can always use a 3rd party Domain and Hosting Service. Your project coordinator is responsible for uploading and updating your web site on a 3rd party Hosting, provided you can share the login and password. We however strongly recommend you to host with 5As Solutions. This will make one company responsible for your web site performance and trouble shooting.
       
         
     
  • Should I be a technical person to get a web site built or to run?
        Not at all. If you can send and receive Emails, you can manage and run a web site All you need to give us references of your competitor web sites, your business theme, color schemes, pictures and content.
       
         
     
  • I am doubtful about hidden/monthly charges?
        5As Solutions has no concept of hidden or monthly charges. In case you want to add an additional feature (e.g. message board, Ecommerce) we will first quote you a nominal price. Once the quote is accepted, we will proceed with the installation of additional feature. We never store your credit card information or charge it without permission. Any payment made to 5As Solutions is done at client end by entering it on our secure 3rd party web site.
       
         
     
         
         
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